At Simple Human Glass Each Piece is Handmade with care. Due to this all sales are Final. we do not accept returns or issue refunds.
That Said we Believe in treating customers fairly.
If order arrives broken in mail please contact in 24 to 48 hrs with photos of damage and packaging.
Were happy to work with you can offer replacement piece or a tip at a discount. you may just need to help with shipping.
We stand behind our craftsmanship and aim to please all customers. if you experience any issues reach out to us on our contact page.